Previous incidents

July 2024
Jul 01, 2024
1 incident

Hub is slow but working

Resolved Jul 01 at 12:16pm CEST

We have identified the root cause of the problem. One of the instances was experiencing latency issues. This resulted in a reset of that instance by our cloud platform provider. We were already aware of this risk. The solution is already under construction by our development team.

1 previous update
June 2024
No incidents reported
May 2024
May 18, 2024
1 incident

Hubject service unavailable

Resolved May 18 at 01:53pm CEST

A release with new features caused some unexpected downtime, a new release fixed the issue.
May 14, 2024
1 incident

Response times slower

Resolved May 14 at 01:39pm CEST

File server upgrade caused delayed responses
May 08, 2024
2 incidents

Degraded performance

Resolved May 08 at 01:50pm CEST

The API was slow during a short moment of time and is fixed.

Degraded connectivity

Resolved May 08 at 01:44pm CEST

A upgrade from our cloud provider caused a degraded performance. The server was online, but response times were unacceptable. Restarting the services fixed the issue eventually.