Previous incidents

May 2024
May 18, 2024
1 incident

Hubject service unavailable

Resolved May 18 at 01:53pm CEST

A release with new features caused some unexpected downtime, a new release fixed the issue.

May 14, 2024
1 incident

Response times slower

Resolved May 14 at 01:39pm CEST

File server upgrade caused delayed responses

May 08, 2024
2 incidents

Degraded performance

Resolved May 08 at 01:50pm CEST

The API was slow during a short moment of time and is fixed.

Degraded connectivity

Resolved May 08 at 01:44pm CEST

A upgrade from our cloud provider caused a degraded performance. The server was online, but response times were unacceptable. Restarting the services fixed the issue eventually.

April 2024
Apr 29, 2024
1 incident

Misconfigured DNS provider

Resolved Apr 29 at 10:27am CEST

There was a misconfiguration in the DNS provider

Apr 16, 2024
1 incident

The database was busy for a very brief period of time

Resolved Apr 16 at 06:24pm CEST

The database was busy for a very brief period of time. We are already working on optimizing the database usage to make this more efficient and stable in the future.

Apr 11, 2024
1 incident

Degraded performance

Resolved Apr 11 at 03:49pm CEST

The new instance was unstable en needed to be restarted, this resolved the issue.

Apr 10, 2024
1 incident

Degraded performance

Resolved Apr 10 at 11:47am CEST

Memory issues are identified on the websocket server, a new instance is added and fixed the issue.

March 2024
Mar 29, 2024
1 incident

File server update from cloud platform

Resolved Mar 29 at 11:52am CET

Our cloud platform provider updated the servers on which our websocket application runs.