Previous incidents

February 2024
Feb 26, 2024
1 incident

Hub release

Resolved Feb 26 at 10:52pm CET

This release introduced zero downtime deployments for future Hub releases.

Feb 23, 2024
1 incident

Single instance error

Resolved Feb 23 at 12:00pm CET

One of the instances of our portal was broke. It was recovered by our auto-heal functionality but caused a little downtime on this one instance. The other ones were not affected, so most users won't have notified this problem at all.

Feb 09, 2024
1 incident

A component of the HUB could not start properly

Resolved Feb 09 at 05:01pm CET

After releasing the HUB we noticed that a component did not start. That is why we rolled back the previous version of the HUB which resolved the issue of not being able to perform live authorizations.

January 2024
Jan 31, 2024
1 incident

New release failed

Resolved Jan 31 at 11:58am CET

We tried to release a new version of the hub with stability fixes, but we had to roll back the release due to unforeseen issues. We are planning the new release for next month now.

Jan 22, 2024
1 incident

Cloud upgrade causing downtime

Resolved Jan 22 at 11:59am CET

There was a regular maintenance of our cloud provider causing a little downtime. There is a new release coming which will resolve these kind of issues.

December 2023
Dec 18, 2023
1 incident

Issue in upgrading to newer version

Resolved Dec 18 at 09:40am CET

The Portal was released with a newer version but something went wrong in the release process.