Previous incidents
New release failed
Resolved Jan 31, 2024 at 10:58am UTC
We tried to release a new version of the hub with stability fixes, but we had to roll back the release due to unforeseen issues. We are planning the new release for next month now.
Cloud upgrade causing downtime
Resolved Jan 22, 2024 at 10:59am UTC
There was a regular maintenance of our cloud provider causing a little downtime. There is a new release coming which will resolve these kind of issues.
Issue in upgrading to newer version
Resolved Dec 18, 2023 at 8:40am UTC
The Portal was released with a newer version but something went wrong in the release process.
One of the instances is unstable
Resolved Nov 29, 2023 at 1:58pm UTC
Instance is recycled and working again.
One instance is slow
Resolved Nov 27, 2023 at 1:59pm UTC
No real downtime, instance is recycled.
Hubject instable
Resolved Nov 20, 2023 at 12:48pm UTC
The connection with Hubject was instable due to a technical issue. Our cloud provider helped investigating the issue and proposed some solutions to prevent this in the future.
System slow
Resolved Nov 16, 2023 at 12:44pm UTC
The service was busy and didn't respond in time, was not a real offline scenario. The delay was caused in a spike of requests.
Restart
Resolved Nov 7, 2023 at 12:50pm UTC
System needed to be restarted by our cloud provider and caused a moment of delay/downtime.
Hub unstable
Resolved Nov 6, 2023 at 9:18pm UTC
A release of the hub caused one of the instances to be unstable, disconnected sockets can be a consequence. Issue is resolved.