Previous incidents

January 2024
Jan 31, 2024
1 incident

New release failed

Resolved Jan 31 at 11:58am CET

We tried to release a new version of the hub with stability fixes, but we had to roll back the release due to unforeseen issues. We are planning the new release for next month now.

Jan 22, 2024
1 incident

Cloud upgrade causing downtime

Resolved Jan 22 at 11:59am CET

There was a regular maintenance of our cloud provider causing a little downtime. There is a new release coming which will resolve these kind of issues.

December 2023
Dec 18, 2023
1 incident

Issue in upgrading to newer version

Resolved Dec 18 at 09:40am CET

The Portal was released with a newer version but something went wrong in the release process.

November 2023
Nov 29, 2023
1 incident

One of the instances is unstable

Resolved Nov 29 at 02:58pm CET

Instance is recycled and working again.

Nov 27, 2023
1 incident

One instance is slow

Resolved Nov 27 at 02:59pm CET

No real downtime, instance is recycled.

Nov 20, 2023
1 incident

Hubject instable

Resolved Nov 20 at 01:48pm CET

The connection with Hubject was instable due to a technical issue. Our cloud provider helped investigating the issue and proposed some solutions to prevent this in the future.

Nov 16, 2023
1 incident

System slow

Resolved Nov 16 at 01:44pm CET

The service was busy and didn't respond in time, was not a real offline scenario. The delay was caused in a spike of requests.

Nov 07, 2023
1 incident

Restart

Resolved Nov 07 at 01:50pm CET

System needed to be restarted by our cloud provider and caused a moment of delay/downtime.

Nov 06, 2023
1 incident

Hub unstable

Resolved Nov 06 at 10:18pm CET

A release of the hub caused one of the instances to be unstable, disconnected sockets can be a consequence. Issue is resolved.