Previous incidents

December 2023
Dec 18, 2023
1 incident

Issue in upgrading to newer version

Resolved Dec 18 at 09:40am CET

The Portal was released with a newer version but something went wrong in the release process.

November 2023
Nov 29, 2023
1 incident

One of the instances is unstable

Resolved Nov 29 at 02:58pm CET

Instance is recycled and working again.

Nov 27, 2023
1 incident

One instance is slow

Resolved Nov 27 at 02:59pm CET

No real downtime, instance is recycled.

Nov 20, 2023
1 incident

Hubject instable

Resolved Nov 20 at 01:48pm CET

The connection with Hubject was instable due to a technical issue. Our cloud provider helped investigating the issue and proposed some solutions to prevent this in the future.

Nov 16, 2023
1 incident

System slow

Resolved Nov 16 at 01:44pm CET

The service was busy and didn't respond in time, was not a real offline scenario. The delay was caused in a spike of requests.

Nov 07, 2023
1 incident

Restart

Resolved Nov 07 at 01:50pm CET

System needed to be restarted by our cloud provider and caused a moment of delay/downtime.

Nov 06, 2023
1 incident

Hub unstable

Resolved Nov 06 at 10:18pm CET

A release of the hub caused one of the instances to be unstable, disconnected sockets can be a consequence. Issue is resolved.

October 2023
Oct 17, 2023
1 incident

Portal performance

Resolved Oct 17 at 09:00am CEST

The performance was poor for a short period of time which caused this downtime.