Previous incidents
Issue in upgrading to newer version
Resolved Dec 18 at 09:40am CET
The Portal was released with a newer version but something went wrong in the release process.
One of the instances is unstable
Resolved Nov 29 at 02:58pm CET
Instance is recycled and working again.
One instance is slow
Resolved Nov 27 at 02:59pm CET
No real downtime, instance is recycled.
Hubject instable
Resolved Nov 20 at 01:48pm CET
The connection with Hubject was instable due to a technical issue. Our cloud provider helped investigating the issue and proposed some solutions to prevent this in the future.
System slow
Resolved Nov 16 at 01:44pm CET
The service was busy and didn't respond in time, was not a real offline scenario. The delay was caused in a spike of requests.
Restart
Resolved Nov 07 at 01:50pm CET
System needed to be restarted by our cloud provider and caused a moment of delay/downtime.
Hub unstable
Resolved Nov 06 at 10:18pm CET
A release of the hub caused one of the instances to be unstable, disconnected sockets can be a consequence. Issue is resolved.
Portal performance
Resolved Oct 17 at 09:00am CEST
The performance was poor for a short period of time which caused this downtime.