Previous incidents
Issue in upgrading to newer version
Resolved Dec 18, 2023 at 8:40am UTC
The Portal was released with a newer version but something went wrong in the release process.
One of the instances is unstable
Resolved Nov 29, 2023 at 1:58pm UTC
Instance is recycled and working again.
One instance is slow
Resolved Nov 27, 2023 at 1:59pm UTC
No real downtime, instance is recycled.
Hubject instable
Resolved Nov 20, 2023 at 12:48pm UTC
The connection with Hubject was instable due to a technical issue. Our cloud provider helped investigating the issue and proposed some solutions to prevent this in the future.
System slow
Resolved Nov 16, 2023 at 12:44pm UTC
The service was busy and didn't respond in time, was not a real offline scenario. The delay was caused in a spike of requests.
Restart
Resolved Nov 7, 2023 at 12:50pm UTC
System needed to be restarted by our cloud provider and caused a moment of delay/downtime.
Hub unstable
Resolved Nov 6, 2023 at 9:18pm UTC
A release of the hub caused one of the instances to be unstable, disconnected sockets can be a consequence. Issue is resolved.
Portal performance
Resolved Oct 17, 2023 at 7:00am UTC
The performance was poor for a short period of time which caused this downtime.