Previous incidents

June 2023
Jun 27, 2023
1 incident

Service restart

Resolved Jun 27 at 02:50pm CEST

The services were restarted and caused a few moments of downtime.

Jun 14, 2023
1 incident

The service was never down

Resolved Jun 14 at 09:10am CEST

The service used to show the status has issues, the websocket service was working correctly.

May 2023
May 19, 2023
1 incident

Released updates

Resolved May 19 at 11:47pm CEST

As mentioned previously, we experience some downtime during a release. That's why those are scheduled at off-peek moments. This was one of those releases.

May 16, 2023
1 incident

Service restarted

Resolved May 16 at 11:42am CEST

A service was automatically restarted after health checks, which caused the health check to fail. Chargers were still able to connect due to our failover configuration.

May 15, 2023
1 incident

Deployment of a service

Resolved May 15 at 10:34am CEST

After the deployment of one of our services that service did not start correctly. After restarting this service it worked again.

May 08, 2023
1 incident

A dependent service was released

Resolved May 08 at 09:48am CEST

Because of the release of another dependent service the API was briefly unavailable.

May 02, 2023
1 incident

The OCPI service was down for a brief second

Resolved May 02 at 09:57am CEST

The OCPI service was down for a brief second. The service was back up immediately after. This was resolved automatically.

April 2023
Apr 12, 2023
1 incident

Peek load scaling

Resolved Apr 12 at 03:41pm CEST

A peek load of API calls was received and handled, although the auto-scaling took a few seconds to kick in. In those seconds the health check was performed and received an error.